Terms and Conditions

Welcome to Pigma – your trusted destination for women’s wear clothing. By using our website or placing an order, you agree to the terms and policies listed below. Please read them carefully.

Trade Name

Pigma is the registered trade name and brand under which we operate. Pigma is an eCommerce platform focused on delivering high-quality women’s wear clothing.

Contact Details

• Address: S/o: Kulwant Singh, D-425, Gali No. 3, Braham Nagar, Hansi Road, Karnal, Haryana – 132001

• Mobile Number: +91 8607750000

• Email: harpreetkaler@gmail.com

Privacy Policy

At Pigma, your privacy is of utmost importance. We ensure the protection of your personal data and use it strictly for order processing, shipping, customer support, and service improvements.
We do not share your personal information with any third-party services, except logistics and payment gateway providers, which are necessary for completing your transactions.

Return and Refund Policy

Our return and refund policy is designed to match top eCommerce standards, including those of Flipkart and Amazon:

• Return Window: Products are eligible for return within 7 days of delivery.

• Condition: Items must be unused, unwashed, and returned in their original packaging with tags intact.

• Refund Method: Refunds are processed to the original payment method within 7-10 business days after inspection.

• Non-returnable Items: Innerwear, personal care items, and customized products cannot be returned.

Cancellation Policy

• Before Shipment: Orders can be canceled without any charges before they are shipped.

• After Shipment: Once shipped, cancellation is not allowed. You may initiate a return after receiving the item.

• To cancel an order, please reach out to us at harpreetkaler@gmail.com or call us at +91 8607750000.

Shipping Policy

We offer reliable and fast shipping across India, similar to Flipkart and Amazon logistics standards:

• Processing Time: Orders are processed within 1–2 business days.

• Delivery Time: Delivery takes approximately 3–7 business days, depending on your location.

• Shipping Charges: Shipping may be free or vary depending on promotions and order value.

• Tracking: You will receive tracking details via email/SMS once your order is shipped.

General Terms and Conditions (Same as Flipkart)

• All users must be 18+ years or have guardian consent to make a purchase.

• Pigma reserves the right to change product prices, descriptions, and availability at any time.

• Product colors may slightly vary due to screen settings.

• We may suspend or restrict your access to the website temporarily or permanently if misuse or violation of terms is found.

• All disputes are subject to the jurisdiction of Karnal, Haryana.

By using our services, you agree to our terms and policies. For any queries or support, feel free to contact us.

Thank you for choosing Pigma – Where Fashion Meets Comfort.